IT Operations

Capacity Plan

Version <1.0>

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Revision History
Date	Version	Description	Author	
<dd/mmm/yy>	<x.x>	<details>	<name>	

				

Table of Contents
1.	Introduction	3
1.1	Purpose	3
1.2	Scope	3
1.3	Definitions, Acronyms, and Abbreviations	3
1.4	References	3
1.5	Overview	3
2.	Management Summary	3
3.	Plan Details	3
3.1	Assumptions	3
3.2	Methods Used	3
3.3	Business Forecasts	3
3.4	Service Summary	3
3.5	Resource Summary	3
3.6	Options for Service Improvement	3
3.7	Cost Model	3
4.	Recommendations	3
5.	Supporting Information	3

Capacity Plan 
1.	Introduction
[The introduction of the Capacity Plan (CP) provides an overview of the entire CP. It includes the purpose, scope, definitions, acronyms, abbreviations, references, and overview of the CP.]
1.1	Purpose
[Specify the purpose of this CP. The CP describes the long-term approach to meeting capacity needs for services.]
1.2	Scope
[Identify the services and resources that are within the scope of the CP.]
1.3	Definitions, Acronyms, and Abbreviations
[This subsection provides the definitions of all terms, acronyms, and abbreviations required to properly interpret the CP.  This information may be provided by reference to a glossary.]
1.4	References
[This subsection provides a complete list of all documents referenced elsewhere in the CP.  Identify each document by title, report number if applicable, date, and publishing organization.  Specify the sources from which the references can be obtained. This information may be provided by reference to an appendix or to another document.]
1.5	Overview
[This subsection describes what the rest of the CP contains and explains how the document is organized.]
2.	Management Summary
[Summarize the findings of the Plan Details]
3.	Plan Details
3.1	Assumptions
[Identify business drivers that affect capacity.]

3.2	Methods Used
[Identify how and when capacity data was obtained. ]
3.3	Business Forecasts
[Describe business forecasts that may affect capacity.  ]
3.4	Service Summary
[Describe the capacity profile for each existing service, including memory, storage space, transfer rates, processor usage, and network usage. The profile should include short, medium, and long-term trends.
Also, describe capacity forecasts for new services. ]
3.5	Resource Summary
[Describe resource usage for each existing service, according to hardware platform.  This should include short, medium, and long-term trends.
Also, describe resource forecasts for new services. ]
3.6	Options for Service Improvement
[List all options for improving the effectiveness of Capacity Management.  List activities that will address shortfalls in capacity.  When investment decisions must be made, identify possible options.]
3.7	Cost Model
[Document all costs associated with various options.  Much of this information comes from Financial Management.]
4.	Recommendations
[List all recommendations made in the Plan Details and their status.]
5.	Supporting Information
[The supporting information makes the CP easier to use.  It includes:
•	Index
•	Appendices
]